request customer vs require customer

Both "request customer" and "require customer" are correct phrases, but they are used in different contexts. "Request customer" is used when asking a customer for something, while "require customer" is used when stating what is necessary from the customer.

Last updated: March 29, 2024 • 1070 views

request customer

This phrase is correct and commonly used when asking a customer for something.

This phrase is used when you are asking a customer to provide or do something. It implies a polite or formal request for action from the customer.

Examples:

We kindly request customers to provide feedback on our service.
I would like to request customers to fill out the survey form.

Show examples from the web [+]

However, at their request customers shall be informed of the mandatory particulars set out in Article 9(1)(c) at the place of sale.
Other additives incorporated shall be indicated on request to the customer pursuant to Article 19.
But MEPs say that for linked credit agreements this period could be reduced to three days at the request of the customer.
Primary producers should be obliged to provide the data kept under the requirements of the present regulation on request to their customers.
However the customers can request to have the display ranked according to their own individual needs.
or when the customer specifically requests it
In those cases where information is to be provided solely at the customer's request, the customer shall be informed that he has the right to request such information.
Refuse a customer's request, no matter how difficult it may be... and you shall not be fed for 1 01 days.
However, a decision whether or not to accede to a customer's request should not remain a matter solely for the manufacturer.
This process shall be performed following a request transmitted by a customer to the distribution system of the railway undertaking.
The possibility of a + 15% tolerance margin for feedingstuff ingredients is something I see as acceptable, in that the manufacturer must state the exact percentages at the customer's request.
provide customer information to others at the written request of the customer;
If there is a substantial modification in rates, it must be possible to close or move an account, at no cost, at the request of the customer.
I continue to support Amendment No 18, which is designed to reduce the burden on the industry by ensuring that the obligation to provide information applies only when a customer requests it.
Providers may fulfil the roaming customer's request either by providing information during the course of that call or by SMS, taking full account of the needs of blind and partially sighted customers.
The Council's compromise proposal therefore provides for a requirement for the feedingstuff manufacturer to state the exact percentages if a customer so requests.
Any roaming customer may request to switch to or from a Euro-SMS tariff at any time.
Metrans provided the Commission with the charges that it offers upon request to any interested customers.
Twenty years may be agreed at the customer's request.
Additionally, to satisfy customers' requests, Crop Protection limited the use of acid originating in the PRC for production of glyphosate exported to the Community.

Alternatives:

ask the customer
invite the customer
urge the customer
solicit the customer
seek the customer

require customer

This phrase is correct and commonly used when stating what is necessary from the customer.

This phrase is used when stating what is mandatory or essential from the customer. It implies a need or obligation on the part of the customer.

Examples:

We require customers to provide identification before making a purchase.
The policy change will require customers to update their account information.

Show examples from the web [+]

For example, it would not be acceptable for a CSD to require customers to have their cash accounts with the CSD where this could restrict participants from obtaining credit from other suppliers.
which entered into force on 1 January 2007, banks and savings banks in Denmark may require customers to establish their identity when making deposits, regardless of the amount, into third parties' accounts.
Experience has shown that the examination of complex cases often requires more customer contact details.
An exclusive purchasing obligation requires a customer on a particular market to purchase exclusively or to a large extent only from the dominant undertaking.
The Commission will be aware that many inkjet printer manufacturers require that customers use exclusively own-brand, non-refillable cartridges.
Exclusivity obligations, because they require the customers to purchase all or significant parts of their demand from a dominant supplier, have by their nature a foreclosing capability.
The process of convergence will require some flexibility regarding customer requirements, the cash infrastructure and transitional periods for implementation.
Where the payer's payment service provider does not require strong customer authentication, the payer shall not bear any financial losses unless the payer has acted fraudulently.
Exclusivity has, by its nature, the capability to foreclose, because it requires the customer to purchase all or almost all its requirements from the dominant supplier.
These sales are also considered crucial by the company because its customers often require suppliers being able to supply a full range of products.
Equality of treatment between operators and customer protection requires that all those persons or institutions be covered by this Directive.
Article 82(c) EC does not require that all customers benefit from the same prices and terms and conditions.
It is a common practice in the automotive industry that customers require a sufficient debt to equity ratio for a bidder to participate in tenders.
The different national economic and geographical environments need to be taken into account and the process of convergence will require some flexibility regarding customer requirements, cash infrastructure and transitional periods for implementation.
I should like to read out Article 3 of the proposal where it says that: "Member States shall ensure that the institutions and persons subject to this directive require identification of their customers by means of supporting evidence when entering into business relations".
Article 6 (c) requires the application of customer due diligence procedures when there is a suspicion of money laundering, regardless of any derogation, exemption or threshold.
This creates a lock in situation, as a SME often can't afford, nor handle the complex technical situation created if several of their customers each require specific solutions.
In its Norway Post/Privpak decision [21], the Authority found that B2B parcel delivery services are used by business customers that require door-to-door delivery to other businesses within working hours.
This allegedly also has an impact on other European customers who require lower prices for PET that has not been certified by Coca Cola or Pepsi.
Member States shall require that all casino customers be identified and their identity verified if they purchase or exchange gambling chips with a value of EUR 2000 or more.

Alternatives:

need the customer to
mandate the customer to
insist on the customer
demand from the customer
expect from the customer

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request customer vs require customer