"customer" vs "client"

Question

"customer" vs "client"

Both 'customer' and 'client' are correct terms used to refer to individuals or entities who purchase goods or services from a business. The choice between 'customer' and 'client' often depends on the type of relationship or industry. 'Customer' is more commonly used in retail or service industries, while 'client' is often used in professional services or business-to-business contexts.

Last Updated: March 26, 2024

The term 'customer' is widely used in retail and service industries to describe individuals who buy products or services.

Examples:

The customer bought a new phone from the store.
The company focuses on providing excellent customer service to retain customers.

Alternatives:

shopper
buyer
consumer
purchaser
patron

The term 'client' is often used in professional services or business-to-business contexts to describe individuals or entities who receive services or purchase goods.

Examples:

The lawyer's client was pleased with the outcome of the case.
The company manages a portfolio of clients in the finance industry.

Alternatives:

customer
buyer
patron
consumer
purchaser

Answer 1

customer

This is a correct term commonly used to refer to individuals who purchase goods or services from a business.

Answer 2

client

This is a correct term commonly used to refer to individuals or entities who receive professional services or purchase goods from a business in a business-to-business context.

"customer" vs "client"

customer

client

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