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we have reached out vs we had reached out

The phrases are both correct, but the contexts in which they are used differ. 'We have reached out' is used when referring to a recent action or ongoing situation, indicating that the outreach has been done or is still in progress. 'We had reached out' is used when talking about a past action that was completed before another past event. The choice between them depends on the timeline of the events being described.
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Explained by Gregg
Editor at TextRanch

Last updated: August 18, 2024

we have reached out

This phrase is correct and commonly used in English to indicate a recent action or ongoing situation.

This phrase is used to talk about an action that has been done recently or is still in progress. It implies that the outreach has been made or is currently happening.

Examples:

  • We have reached out to the customer to address their concerns.
  • I have reached out to my colleagues for their input on the project.
  • Have you reached out to the new team members to welcome them?
  • The organization has reached out to the community for support.
  • She has reached out to various experts for advice.

Alternatives:

  • We contacted
  • We got in touch with
  • We reached out to
  • We have contacted
  • We have connected with

we had reached out

This phrase is correct and commonly used in English to refer to a past action that was completed before another past event.

This phrase is used to describe an action that was done in the past before another past event. It indicates that the outreach had been made at a specific point in the past.

Examples:

  • We had reached out to them before the issue escalated.
  • She had reached out to the authorities for help, but no one responded.
  • They had reached out to us for assistance last month.
  • Before the meeting, we had reached out to all the participants.
  • I had reached out to him, but he never got back to me.

Alternatives:

  • We had contacted
  • We had got in touch with
  • We had reached out to
  • We had contacted
  • We had connected with

Related Comparisons

have you reached airport vs have you reached at airport have you reached office vs Did you reached offfice we found out vs we have found out I have sent out vs I sent out have you reached office vs did you reached office have you reached office? vs have you reached to the office?

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