the customer is upset vs the customer is angry

Both phrases are correct and commonly used in English. They can be used interchangeably to describe a situation where a customer is not happy with a service or product. The choice between 'upset' and 'angry' may depend on the specific context or the intensity of the customer's emotions.

Last updated: April 01, 2024

the customer is upset

This phrase is correct and commonly used in English to describe a customer who is not happy or satisfied.

This phrase is used to indicate that the customer is feeling unhappy, disappointed, or dissatisfied with a service or product.

Examples:

The customer is upset about the late delivery of the package.
She was upset with the poor quality of the food at the restaurant.
He seemed upset with the lack of assistance from the customer service representative.

Alternatives:

the customer is dissatisfied
the customer is disappointed
the customer is unhappy
the customer is displeased
the customer is frustrated

the customer is angry

This phrase is correct and commonly used in English to describe a customer who is feeling strong displeasure or hostility.

This phrase is used to indicate that the customer is feeling intense emotions of displeasure, frustration, or hostility towards a service or product.

Examples:

The customer is angry about the incorrect billing statement.
She was angry with the rude behavior of the staff.
He seemed angry with the repeated errors in his order.

Alternatives:

the customer is furious
the customer is irate
the customer is incensed
the customer is livid
the customer is enraged

What Our Customers Are Saying

Our customers love us! We have an average rating of 4.79 stars based on 283,125 votes.
Also check out our 2,100+ reviews on TrustPilot (4.9).

"Thank you!"
Sachi Nakama July 2024
"I have literally been through chat, PI, claude, bard and bing and I got conflicting answers! Thank you! Human intelligence reigns!"
Retha July 2024
"Faster than AI"
CYNTHIA December 2023
"This was very helpful and I personally think this site is the best."
Kaden October 2023
"It was extremely thorough and very helpful!"
imperialelisa October 2023
"7 years without any disappointment. Always 100% satisfied. You guys are the best in the world at what you do. Thank you so much :)"
Zubair Alam October 2023
"In a world of text messages and online communication, this is great to have as a live tool. Thank you."
Selena October 2023
"Without textranch I would be stuck!"
宏祐 October 2023
"Accuracy and fast response. Personal comments from editor. Thank you."
Clh September 2023
"I wasn't aware of this service, it's fascinating and more reliable than standard IA tools available on the internet"
Arturo September 2023
"The fact that you can get reliable fast feedback on your texts."
Vinicius Antonio August 2023
"you guys are better than grammarly i'm being honest here"
ordinary July 2023
"OMG! This is really good than any other text correction tools I've used so far. Highly recommend this."
Vehan July 2023
"Very fast and accurate. thank you."
mojtaba July 2023
"I love this app because it's help to writing skills all of students ♥️"
Tarisini July 2023
"This was exactly the mistake I was looking for, the wording dind´t sound right at first. Better than grammarly!"
Ente July 2023
"The immediate help that I received was reassuring and very satisfactory. Thanks."
priiiyanshuu July 2023
"this helps A LOT for my studies."
kathnunez02 June 2023
"Woow!! I would never have expected such precision! Thank you soooo much!!"
Berta June 2023
"Real Time Editor and not AI. Many Thanks."
Priya June 2023
"The very first thing excites me about Textranch is how much your editors care."
sepideh June 2023
"The fact that texts are checked by human editors rather than by AI, etc. I appreciate this!"
Анна June 2023
"Feel welcome, immediate response, high quality feedback"
martin.roy June 2023
"This is the best app that I have ever seen"
Burulai May 2023

the customer is upset vs the customer is angry