the customer is upset vs the customer is angry

Both phrases are correct and commonly used in English. They can be used interchangeably to describe a situation where a customer is not happy with a service or product. The choice between 'upset' and 'angry' may depend on the specific context or the intensity of the customer's emotions.

Last updated: April 01, 2024 • 578 views

This phrase is correct and commonly used in English to describe a customer who is not happy or satisfied.

"the customer is upset"

This phrase is used to indicate that the customer is feeling unhappy, disappointed, or dissatisfied with a service or product.

Examples:

The customer is upset about the late delivery of the package.
She was upset with the poor quality of the food at the restaurant.
He seemed upset with the lack of assistance from the customer service representative.

Show examples from the web [+]

This often leaves the customer upset with the equipment or solution provided and since the customer's on-site team was not trained properly they have no idea on how to assess the situation.
There's always those types of upset customers that scream "scam" any time they're unhappy with a customer service issue.
I have a really, really upset customer.
You upset my customers, and you mess with that dream.
Establishing transparency for the customer is important.
The customer is clearly a gentleman of great taste and discernment.
Such conditions must always be the same whatever the place in which the customer is established.
Communication among themselves and with the customer is one of the most vital principles.
No one dies, and the customer is satisfied.
For every consulting firm the transfer of know-how to the customer is important.
The customer is always at the forefront.
During a period of delayed payment the Customer is liable for any negligence.
The customer is given the possibility to select and order products on the above website.
The customer is presented with a detailed description of each product on the respective website.
Collection of the goods by the customer is also possible, if desired.
Close contact with the customer is maintained during the entire design and development process.
Your interaction with the customers is not appropriate.
I thought the customer is king.
That's because BAUER Service is: when the customer is happy.
The customer is allowed to use this design without any restrictions.

Alternatives:

the customer is dissatisfied
the customer is disappointed
the customer is unhappy
the customer is displeased
the customer is frustrated

This phrase is correct and commonly used in English to describe a customer who is feeling strong displeasure or hostility.

"the customer is angry"

This phrase is used to indicate that the customer is feeling intense emotions of displeasure, frustration, or hostility towards a service or product.

Examples:

The customer is angry about the incorrect billing statement.
She was angry with the rude behavior of the staff.
He seemed angry with the repeated errors in his order.

Show examples from the web [+]

You need to fill the boxes with sweets according to the customers order and give them to the customers before they get angry and leave.
We have a lot of angry customers out there.
If an angry customer runs off you can trash their unwanted dishes.
That could be the angry customer his trainer was talking about.
Dutch defense game about the DSB bank. Angry customers wants your money back. If you don't...
We have our fair share of angry customers, but I never expected anything like this.
Make sure you don't have any more angry customers.
Some angry customer recorded it and put it on our website.
Although Louis Schatz had been limiting his portions, they weren't so small they couldn't block his windpipe when he was confronted by an angry customer.
Establishing transparency for the customer is important.
The customer is clearly a gentleman of great taste and discernment.
Such conditions must always be the same whatever the place in which the customer is established.
Communication among themselves and with the customer is one of the most vital principles.
No one dies, and the customer is satisfied.
For every consulting firm the transfer of know-how to the customer is important.
The customer is always at the forefront.
During a period of delayed payment the Customer is liable for any negligence.
The customer is given the possibility to select and order products on the above website.
The customer is presented with a detailed description of each product on the respective website.
Collection of the goods by the customer is also possible, if desired.

Alternatives:

the customer is furious
the customer is irate
the customer is incensed
the customer is livid
the customer is enraged

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the customer is upset vs the customer is angry