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Thank you for bringing this issue to our attention vs Thank you for bringing this matter to our attention

Both options are correct and commonly used in English. They are polite ways to express gratitude for someone's pointing out a problem or concern. The choice between 'issue' and 'matter' depends on the context of the situation.

Explained by Vince
Editor at TextRanch

Last updated: September 24, 2024 • 16192 views

Thank you for bringing this issue to our attention

This phrase is correct and commonly used in English.

This phrase is a polite way to express gratitude for someone pointing out a specific problem or concern. 'Issue' refers to a particular topic or subject that needs to be addressed.

Examples:

Thank you for bringing this issue to our attention. We will investigate and resolve it promptly.

Show examples from the web [+]
Last updated: November 09, 2024

Jul 14, 2024 ... Thank you for bringing this issue to our attention. We like to show our appreciation for users who help us significantly improve the data by ...
Thank you for bringing this issue to our attention,. Issue escalated internally (Internal ticket number 191267). I will get back to you for any feedback. KR ...
Oct 19, 2023 ... Thank you for bringing this issue to our attention. We appreciate your vigilance in helping us improve our platform. I wanted to inform you ...
Jul 2, 2024 ... Hi there, Thank you for bringing this issue to our attention. I completely understand how inconvenient it can be when a feature no longer ...
Oct 11, 2023 ... Thank you for bringing this issue to our attention. Starting in Monitor 2023.3, the SQLite database will be auto-VACUUM'ed and this issue ...
Jul 15, 2022 ... Thank you for bringing this issue to our attention. The engineering team are working on getting this issue resolved as quickly as possible ...
Nov 9, 2021 ... Thank you for bringing this issue to our attention! Our engineering team is now aware of the issue causing certain docs to not load/display ...
Thank you for bringing this issue to our attention. I will report it to the development team, but I have a few questions to help us understand the problem ...
Thank you for bringing this issue to our attention, @firstbonr000! To help us investigate further, could you please share the podcast's share link with us ...
Jan 16, 2024 ... Hello @Jlily98,. Thank you for bringing this issue to our attention. Placing guides at extremely high zoom levels, such as past 25500%, ...

Alternatives:

thank you for highlighting this problem
thank you for pointing out this issue

Thank you for bringing this matter to our attention

This phrase is correct and commonly used in English.

This phrase is a polite way to express gratitude for someone pointing out a specific matter or concern. 'Matter' is a more formal term that can refer to a subject or situation that requires attention.

Examples:

Thank you for bringing this matter to our attention. We will address it promptly.

Show examples from the web [+]
Last updated: November 09, 2024

Dec 19, 2023 ... We sincerely thank you for bringing this matter to our attention. It's crucial to us as we strive to improve every day. Did you know ...
Aug 15, 2024 ... Thank you for bringing this matter to our attention. I apologize for any inconvenience this might cause you, I submitted a request to ...
Sep 29, 2020 ... Thank you for bringing this matter to our attention. I've gone ahead and manually added those accounts to your Premium Family plan. There is ...
Jun 8, 2024 ... Thank you for bringing this matter to our attention, I understand that when you try to review your envelope on your Chromebook the envelopes ...
Feb 19, 2024 ... Thank you for bringing this matter to our attention, and we appreciate your understanding. Best regards,. Enterprise DNA Support Team. 1 Like.
Sep 9, 2023 ... Hi @parrot thank you for bringing this matter to our attention. We've conducted tests on our end, but haven't been able to reproduce the ...
Jul 15, 2023 ... Thank you for bringing this matter to our attention. Sincerely,. Nathan Snyder. Assistant to the Chairman and CEO. Executive Office. W434291 ...
Thank you for bringing this matter to our attention. Could you please share with us the content of your post along with the message you're referring to ...
I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits. Read ...
Thank you for bringing this matter to our attention! I don't think this is the expected behavior and escalated your issue so that the specialists take a ...

Alternatives:

thank you for raising this issue
thank you for alerting us to this matter

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