technical assistance vs technical support

Both 'technical assistance' and 'technical support' are correct phrases commonly used in English. They are interchangeable and can be used to refer to help or guidance provided in technical matters.

Last updated: March 24, 2024

technical assistance

This phrase is correct and commonly used in English.

It refers to help, guidance, or support provided in technical matters.

Examples:

The company offers technical assistance to customers who encounter issues with the product.
Please contact our technical assistance team for help with setting up the software.
He received technical assistance from the IT department to resolve the network problem.

Alternatives:

technical support
technical help
technical guidance
technical aid
technical advice

technical support

This phrase is correct and commonly used in English.

It refers to help, guidance, or support provided in technical matters.

Examples:

The company provides technical support to assist customers with any technical issues.
You can reach out to our technical support team for help troubleshooting the problem.
She called technical support to get assistance with the software installation.

Alternatives:

technical assistance
technical help
technical guidance
technical aid
technical advice

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technical assistance vs technical support