responsive support vs knowledgeable support

Both phrases are correct, but they convey different aspects of support. 'Responsive support' implies quick and timely assistance, while 'knowledgeable support' emphasizes the expertise and depth of understanding of the support team.

Last updated: March 27, 2024 • 1481 views

This phrase is correct and commonly used in English to refer to support that is prompt and timely.

"responsive support"

This phrase is used to describe support services that are quick to respond to inquiries or issues, providing timely assistance to customers or users.

Examples:

Our company prides itself on offering responsive support to our clients.
The IT team provided responsive support to resolve the technical issue quickly.

Show examples from the web [+]

Support for social innovation contributes to making policies more responsive to social change.
EFSA is a responsive and reliable source of support for decision makers.
Our future support must help build a government that is responsive to the needs and the concerns of the Afghan people.
Germany continued to support activities of Saferworld which aim to increase public participation in reducing unlawful civilian possession of SALW and promote a more responsive security environment in Kosovo.
I support the introduction of a tri-annual review of the directive post its implementation to ensure that it remains responsive and adequate for its purpose.
the CAP supports a competitive and innovative agriculture that is responsive to the demands of international markets.
To ensure that programmes are flexible and responsive, psychiatric services should be involved in early diagnosis, crisis prevention and outpatient support for families and their partners.
The Commission fully supports the opinion of the European Council that the EU should establish flexible admission systems that are responsive to labour demands in the Member States and enable migrants to take full advantage of their skills and competence.
the structural funds should be more responsive to small-scale but effective support structures at grass-roots level;
Supports making education and training systems more responsive to the labour market and to preparing people for mobility via language learning and skills development;

Alternatives:

prompt support
timely assistance
quick response

This phrase is correct and commonly used in English to describe support that is well-informed and possesses expertise.

"knowledgeable support"

This phrase is used to highlight the expertise and depth of understanding of the support team, emphasizing their knowledge in addressing customer queries or issues.

Examples:

The customer service team provided knowledgeable support on the product features.
It's important to have knowledgeable support staff to assist with complex technical problems.

Alternatives:

expert support
informed assistance
skilled support

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responsive support vs knowledgeable support