Issue a refund vs Arrange a refund

Both 'issue a refund' and 'arrange a refund' are correct phrases, but they are used in slightly different contexts. 'Issue a refund' is commonly used when a refund is being processed or provided, while 'arrange a refund' is used when the refund is being organized or set up.

Last updated: March 26, 2024 • 3603 views

Issue a refund

This phrase is correct and commonly used in English when referring to the action of providing a refund to a customer.

This phrase is used when a refund is being processed or provided to a customer. It implies the action of actually giving the money back.

Examples:

The company will issue a refund for the returned item.
Please contact customer service to have them issue a refund for your purchase.

Show examples from the web [+]

We will issue a refund within 24 hours of receipt of the return package.
After the software product has been delivered, we cannot issue a refund.
We will be happy to exchange or issue a refund.
We will try to locate and block the fraudulent orders related to your credit/debit card in our system, and where applicable issue a refund.
Once the returned products have been received and their integrity and conformity verified, Sparco will issue a refund.
We will ship a replacement item (at our expense) or issue a refund for the damaged item once the goods have been received and inspected.
Select the Refund button.Select the Confirm Refund button and we'll automatically issue a refund to the same payment method used to make the purchase.
If the item is not picked up within 15 days of delivery to the store, the order will be returned to our warehouse and we will issue a refund.
We will NOT issue a refund in case customer expected from Recover Keys the following:
We will issue a refund in the same form of payment originally used for the purchase within 30 days after receiving a returned item.
If you submit your refund request within 7 days of the event, it's at the organizer's discretion whether or not they want to issue a refund.
VERSACE will issue a refund for the price of the Product, provided that it is returned unused, unwashed and in the same condition in which it was delivered, with all original labels attached and complete with all parts and accessories.
If you overpay, the driver will issue a Refund Due receipt with the ticket which can be redeemed at Dublin Bus Head Office, 59 Upper O'Connell Street, Dublin 1.
Valve will, upon request via, issue a refund for any reason, if the request is made within fourteen days of purchase, and the title has been played for less than two hours.
For GiroPay and Sofort payment methods the earliest we can issue a refund is 4 working days after the purchase and once actioned it will take another 3 working days to be returned to your account.
Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
For PayPal, we only store the tokens required to identify the transaction with PayPal, issue a refund and identify transactions made through PayPal.
If You are not satisfied with the quality of the Product or Products You have purchased pursuant to an Agreement, Wicked Weasel will exchange ('Exchange') or issue a refund ('Refund') to You for the Product or Products, provided:
Note - we won't issue a refund for products customised to your requirements (unless they are faulty) nor if the product has been used, damaged or tampered with.
If the service center has already received your defective product or shipped out a replacement, you can't cancel the order, and we can't issue a refund.

Alternatives:

provide a refund
give a refund
refund the money
process a refund
grant a refund

Arrange a refund

This phrase is correct and commonly used in English when referring to the action of organizing or setting up a refund.

This phrase is used when the process of refunding is being set in motion or organized. It implies the preparation or arrangement of the refund.