I had previously contacted vs I have previously contacted

Both phrases are correct, but they are used in different contexts. 'I had previously contacted' is used when referring to a specific point in the past that took place before another past event. 'I have previously contacted' is used when the action of contacting happened at an unspecified time before now. The choice between the two depends on the context.

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Last updated: August 29, 2024 • 21400 views

I had previously contacted

This phrase is correct and commonly used when referring to a specific point in the past before another past event.

This phrase is used to indicate that the action of contacting occurred before another past event. It is often used in past perfect tense to show the sequence of events.

Examples:

I had previously contacted the customer service department before the issue was resolved.
She had previously contacted the authorities about the noise complaints in the neighborhood.

Show examples from the web [+]
Last updated: November 03, 2024

Feb 6, 2022 ... I had previously contacted support to clarify why I was being charged VAT on fees but they gave some template answer asking me to supply my ...
Apr 11, 2021 ... Solved: I had previously contacted Shopify support because I needed to change my legal name, I have sent an email yet its been a couple days ...
Dec 25, 2021 ... I had previously contacted customer support about this very issue, and I was quite disappointed to see that it was not fixed in the latest ...
Aug 10, 2023 ... I had previously contacted Pat, and over the many years that I had been applying, he had assisted me in the application process. Pat ...
Nov 1, 2018 ... I had previously contacted Atlassian Support, but they wanted a copy of our JIRA, which a bit much if you ask me just to troubleshoot this issue ...
Dec 24, 2021 ... Autism had been mentioned very early on and I had previously contacted the NAS for information. My immediate thought was to contact them for ...
Jun 23, 2022 ... I had previously contacted HP regarding this issue but they told me that this is normal but I'm not convinced. Should I again raise complain ...
Jun 27, 2024 ... I live in the state of Pennsylvania. From April 2012 to ... I had previously contacted you on the same question but I wa ... Customer.
5 days ago ... I had previously contacted both Evan Trull and Jason Price (author and editor) about these, and have subsequently been ignored. The Worst ...
Jul 28, 2023 ... Thank you! I had previously contacted Square and they didn't tell me this feature existed. They encouraged me to post on this format instead ...

Alternatives:

I had contacted before
I had reached out previously
I had made contact earlier
I had gotten in touch before
I had spoken with them earlier

I have previously contacted

This phrase is correct and commonly used when referring to an action that happened at an unspecified time before now.

This phrase is used to indicate that the action of contacting occurred before the current moment. It is often used in present perfect tense to show that the action has relevance to the present.