Customers complain vs Customers complaints

Both phrases are correct, but they are used in different contexts. 'Customers complain' is the correct phrase when referring to the action of customers expressing dissatisfaction, while 'customers complaints' is correct when referring to the actual instances of dissatisfaction expressed by customers.

Last updated: March 28, 2024 • 514 views

Customers complain

This phrase is correct and commonly used in English.

This phrase is used to describe the action of customers expressing dissatisfaction or criticism.

Examples:

Customers complain about the slow service at this restaurant.
Why do customers complain so much about the new product?
The customers complain when the quality of the product is not up to their expectations.

Alternatives:

customers are complaining
customers have been complaining
customers have complaints
customers express dissatisfaction
customers voice their concerns

Customers complaints

This phrase is correct when referring to the instances of dissatisfaction expressed by customers.

This phrase is used to refer to the actual complaints made by customers.

Examples:

The company received many customers complaints about the faulty product.
We need to address the customers complaints regarding the service.
Customers complaints have been increasing lately.

Alternatives:

customers' complaints
complaints from customers
customer complaints
the complaints of customers
the customers' grievances

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Customers complain vs Customers complaints