customer was impressed vs customer has been impressed

Both phrases are correct, but they are used in different contexts. 'Customer was impressed' is used to describe a past event where the customer was impressed. 'Customer has been impressed' is used to indicate that the customer is currently in a state of being impressed due to a recent event.

Last updated: March 20, 2024 • 858 views

customer was impressed

This phrase is correct and commonly used to describe a past event where the customer was impressed.

This phrase is used to talk about a specific event in the past where the customer felt impressed.

Examples:

The customer was impressed by the quality of service.
I heard the customer was impressed with the presentation.
She told me the customer was impressed by the product.
The customer was impressed by the attention to detail.
We found out the customer was impressed by the efficiency of the team.

Show examples from the web [+]

While researching DLP solutions, the customer was impressed with the best-of- breed performance provided by RSA's DLP integration with the Cisco IronPort ...
Then he followed up with a letter that discussed the issues he observed based on his firsthand experience. The customer was impressed with his thoroughness.
OUTCOME. The customer was impressed that SAP brought insights and recommendations to connect a back-of-store challenge to what matters most: improving ...
The customer was impressed with the strong service and support Entrust Datacard provided during implementation, as well as the flexibility of the new platform.

Alternatives:

The customer seemed impressed
The customer appeared impressed
The customer looked impressed
The customer felt impressed
The customer expressed being impressed

customer has been impressed

This phrase is correct and is used to indicate that the customer is currently in a state of being impressed due to a recent event.

This phrase is used to convey that the customer is still feeling impressed as a result of something that happened recently.

Examples:

The customer has been impressed by the level of professionalism.
I can see that the customer has been impressed by the new features.
She mentioned that the customer has been impressed by the customer service.
The customer has been impressed by the improvements made.
We know the customer has been impressed by the product's performance.

Show examples from the web [+]

Jul 2, 2014 ... Paolo Bert, CEO of Acta, commented: “Our customer has been impressed with the reliability and performance of the Acta Power system when ...
cloud backup and recovery in February. 2013, the customer has been impressed with the scalability, recovery response time and ability to recover locally or from.
Cursa has monitored the devices and customer satisfaction since the day implemented and the customer has been impressed with the enhanced reporting ...
Feb 23, 2012 ... “The initial response has been very favorable, and the customer has been impressed with the full capabilities of the unit. Obviously, we hope ...

Alternatives:

The customer is impressed
The customer remains impressed
The customer continues to be impressed
The customer stays impressed
The customer has remained impressed

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customer was impressed vs customer has been impressed