customer was impressed vs customer has been impressed

Both phrases are correct, but they are used in different contexts. 'Customer was impressed' is used to describe a past event where the customer was impressed. 'Customer has been impressed' is used to indicate that the customer is currently in a state of being impressed due to a recent event.

Last updated: March 20, 2024

customer was impressed

This phrase is correct and commonly used to describe a past event where the customer was impressed.

This phrase is used to talk about a specific event in the past where the customer felt impressed.

Examples:

The customer was impressed by the quality of service.
I heard the customer was impressed with the presentation.
She told me the customer was impressed by the product.
The customer was impressed by the attention to detail.
We found out the customer was impressed by the efficiency of the team.

Alternatives:

The customer seemed impressed
The customer appeared impressed
The customer looked impressed
The customer felt impressed
The customer expressed being impressed

customer has been impressed

This phrase is correct and is used to indicate that the customer is currently in a state of being impressed due to a recent event.

This phrase is used to convey that the customer is still feeling impressed as a result of something that happened recently.

Examples:

The customer has been impressed by the level of professionalism.
I can see that the customer has been impressed by the new features.
She mentioned that the customer has been impressed by the customer service.
The customer has been impressed by the improvements made.
We know the customer has been impressed by the product's performance.

Alternatives:

The customer is impressed
The customer remains impressed
The customer continues to be impressed
The customer stays impressed
The customer has remained impressed

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customer was impressed vs customer has been impressed