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customer has not replied vs customer have not replied

The correct phrase is "customer has not replied." In this case, "customer" is singular, so the verb should also be singular ("has", not "have").
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Explained by Jennifer
Editor at TextRanch

Last updated: October 31, 2024 • 10949 views

This phrase is correct and commonly used in English.

"customer has not replied"

Use this phrase when referring to a singular customer who has not replied to a message or request.

Examples:

  • The customer has not replied to our email yet.
  • The customer has not replied to our survey.
  • The customer has not replied to our phone calls.
  • Jun 11, 2018 ... He even mentions his satisfaction with the order from us. The customer has not replied to follow up messages after admitting his error, or the ...
  • Dec 3, 2023 ... However, the customer has not replied to the original, nor the follow-up message I sent 12 hours later. This is concerning as my shop has ...
  • Aug 21, 2023 ... The customer has not replied to follow up messages after admitting his error, or the public feedback reply. Despite multiple inquiries with ...
  • 7 days ago ... He even mentions his satisfaction with the order from us. The customer has not replied to follow up messages after admitting his error, or the ...
  • Automatically check-in on conversations when a customer has not replied, or been idle for an amount of time. For example, send a message to the customer 24 ...
  • It's been a few days and the previous customer has not replied if his problem was resolved. I do not know anything about his situation other than what is in ...
  • Sep 8, 2013 ... Our customer has not replied to us regarding their home equity loan application. I think I should send out the adverse notice but they would ...
  • Oct 13, 2020 ... Follow-up nudges- If an agent has sent a message to a customer and if the customer has not replied, the agent can follow up with them by ...
  • Ihealth labs have the customer on (b)(6) 2024 to send us the used and unused product, but the customer has not replied.The customer hadn't taken a pcr test ...
  • Customer has not replied in: In an ongoing conversation, when the end user hasn't responded in x time. Next, you'll define the amount of time since that ...

This phrase is incorrect. The subject "customer" is singular, so it should be followed by the singular verb "has."

"customer have not replied"

  • This says Electricity North West and asking me to update information re vulnerable customer. Have not replied. 3 months ago. got a message claiming to be ...

Alternatives:

  • customer has not replied
  • the customers have not replied
  • the customer has not responded
  • the client has not replied
  • the client has not responded

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