"customer management" vs "customers management"

Question

"customer management" vs "customers management"

Both "customers management" and "customer management" are used in English, but they have slightly different meanings. "Customer management" is the correct and more commonly used phrase, referring to the process of managing relationships with individual customers. On the other hand, "customers management" could be used in a specific context to refer to managing a group or segment of customers collectively.

Last Updated: April 01, 2024

This phrase is used to describe the process of managing relationships with individual customers, focusing on providing good customer service and satisfaction.

Alternatives:

customers management
managing customers
customer relationship management
customer service management
client management

This phrase could be used when referring to the management of customers as a whole group or segment, rather than individual customers.

Alternatives:

customer management
managing customers
customer relationship management
customer service management
client management

Answer 1

customer management

This is the correct and more commonly used phrase, referring to the process of managing relationships with individual customers.

Answer 2

customers management

This phrase is less common but can be used in specific contexts to refer to managing a group or segment of customers collectively.

"customer management" vs "customers management"

customer management

customers management

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